Michelle Bonterre, Author at Harvard Business Publishing https://www.harvardbusiness.org/author/mbonterre/ Fri, 02 Feb 2024 13:20:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 Empathetic Leadership: How to Go Beyond Lip Service https://www.harvardbusiness.org/empathetic-leadership-how-to-go-beyond-lip-service/ Thu, 30 Nov 2023 15:54:49 +0000 https://www.harvardbusiness.org/?p=320806 IN BRIEF: Empathy in the Workplace: Empathy is recognized as a crucial element for building trust and supporting mental health in the workplace. However, research suggests that many leaders struggle to consistently display empathy toward their teams, indicating a need for improvement. Challenges in Demonstrating Empathy: While 78% of senior leaders acknowledge the importance of empathy, only 47% believe their companies are effectively practicing it. A gap exists between leaders’ perceptions of their empathy and employees’ experiences, highlighting an opportunity for leadership development. The Need for Action Beyond Empathy: Empathy alone is not sufficient for effective leadership. Leaders must take […]

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