Kerry Croce, Author at Harvard Business Publishing https://www.harvardbusiness.org/author/kcroce/ Thu, 04 Jun 2020 13:59:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 How You Doin’? Communicating Through COVID-19 and Beyond https://www.harvardbusiness.org/how-you-doin-communicating-through-covid-19-and-beyond/ Thu, 04 Jun 2020 13:59:23 +0000 http://www.harvardbusiness.org/?p=246149 As I reflect on the past several months, one of the most remarkable things has been the authenticity of the connections we’ve made through our communications. Gone are the days of the obligatory “how are you?” before jumping right into the purpose and agenda of the day’s meeting. There’s been a pivot: we’ve become our authentic selves. We’re communicating with greater sincerity, making true efforts to understand how people are really faring during these times, and with a true desire to support one another. I’ve seen this displayed by leaders at every level, across the globe. A big part of […]

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]]> Keeping C.L.O.S.E. in the Age of Social Distancing https://www.harvardbusiness.org/keeping-c-l-o-s-e-in-the-age-of-social-distancing/ Wed, 18 Mar 2020 13:49:18 +0000 http://www.harvardbusiness.org/?p=153827 In a very short period, COVID-19 has drastically impacted the way we live and work each day. From the World Health Organization’s pandemic announcement to border, restaurant, and school closures across the world, disrupted markets have created a level of uncertainty the global workforce has never experienced in their lifetime. In the U.S., the Centers for Disease Control and Prevention (CDC) recently instituted “social distancing” as one measure to help control the spread of COVID-19. The CDC defines social distancing as “remaining out of congregate settings, avoiding mass gatherings and maintaining distance (approximately 6ft.) from others when possible.” The struggle […]

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]]> How to Communicate in a Crisis https://www.harvardbusiness.org/how-to-communicate-in-a-crisis/ Thu, 12 Mar 2020 18:34:31 +0000 http://www.harvardbusiness.org/?p=150731 Communicating in the face of a crisis is one of a leader’s most important responsibilities. So it’s critical that we not take leadership communication skills for granted. But we often tend to do just that. We assume that a leader wouldn’t have gotten to where they are without these skills. We may confuse communication with public speaking, prowess during negotiations, or with the ability to converse comfortably with a diverse range of people in many different situations. These are excellent skills to have, but communicating in a crisis where complexity and uncertainty abound – and that’s what we’re experiencing with […]

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