Bridging the Distance: Four Imperatives for Leaders of Hybrid Teams

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by Nina Cheng | October 30, 2023

Workers across various industries have proven their ability to work virtually or in a hybrid model, while the companies that facilitated this shift are now debating the best long-term approach. However, there are significant gaps between return-to-office (RTO) plans and their enforcement. A 2023 survey found that among the 72% of companies globally that said they had mandated a return, 42% reported a higher quit rate than anticipated, and almost a third reported recruiting difficulties. Organizations must ensure their RTO policies are achieving the intended outcomes. To move successfully through this transition, download our perspective paper to learn the four […]

How BFSI Leaders in APAC Can Capture the Full Potential of GenAI

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by Nina Cheng | October 25, 2023

In a 2023 global leadership development survey by Harvard Business Publishing of a subset of leaders from BFSI industries, 95% cited tech-savviness and digital adaptability as an important leadership skill for meeting business needs. The same group identified the increasing need to adapt to emerging technologies as one of the principal ways the role of leaders is expected to change in the next year. Download the perspective to explore how stronger digital, social, and emotional intelligence can prepare leaders and organizations to face some of the challenges involved in capturing the full potential of GenAI.

frontline leaders leadership development

Learning at the Nexus of Strategy and Results

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by Stephanie Santos | February 15, 2023

Consider two truths and an implication: A mega-company may employ 20,000 or more frontline leaders. And in any company, frontline leaders comprise 50% to 60% of managers and supervise as much as 80% of the workforce. So, for better or worse, the impact of frontline leaders on day-to-day operations, and in turn on top-line performance, is profound. To help set frontline leaders up for success, Harvard Business Publishing has created Leadership Skill Camps. This innovative and engaging solution leverages immersive learning experiences that can develop critical capabilities for new frontline leaders to focus on first—and for more experienced leaders to […]

Managing conflict

Why Conflict Is the Key to Unlocking Innovation

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by Stephanie Santos | January 20, 2023

In today’s highly competitive marketplace, any innovative edge businesses can gain—whether it’s a technology breakthrough or the execution of a strategic plan—can make the difference between success and failure. One key to unlocking this innovation is managing conflict well; when harnessed correctly, pushback can result in creative solutions that no one person could have conceived alone. But how do we create an environment where healthy conflict isn’t feared but embraced? In this paper, we offer five research-backed approaches to successfully navigate these difficult interactions and, in turn, foster productive dialogue and innovative thinking.

frontline leadership development

Surviving the Trial by Fire: Five Crucial Capabilities for Today’s Frontline Leaders

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by Stephanie Santos | January 10, 2023

Harvard Business Publishing surveyed 2,361 full-time employees across job levels at companies with 5,000 or more employees. Five capabilities topped the rankings in importance specifically for people managers, confirming the need to focus early team-leadership development there. By complementing the skills they already have with those most crucial for leading people, these five capabilities can help frontline managers—especially those new to the role—make the transformation from individual contributors to successful leaders who understand how to get the best from their teams.